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Privacy Policy

1. Information We Collect

Last Updated: October 16, 2025

We collect information in the following ways:

A. Information You Provide to Us

When you:

  • Subscribe to our email list or newsletter

  • Contact us through our website, email, or social media

  • Request information or a quote for our services

  • Purchase a product or service

We may collect:

  • Email address

  • Phone number (if provided)

  • Business name

  • Billing and payment information (if applicable)

  • Any other details you choose to share

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages you visit and how long you stay

  • Referring website or search terms

We may use cookies or similar technologies to improve user experience and website performance.

2. How We Use Your Information

We use your personal information to:

  • Provide and deliver the services you request

  • Communicate with you about projects, quotes, or inquiries

  • Send updates, promotions, and newsletters (only if you opt in)

  • Improve our website, services, and customer experience

  • Analyze website traffic and usage trends

  • Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal data.
We may share your information only in the following cases:

  • Service Providers: With trusted third parties who assist with website hosting, payment processing, analytics, or email delivery (e.g., ConvertKit, Google Analytics).

  • Legal Requirements: If required by law, regulation, or court order.

  • Business Transfers: If Pine to Pixel is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

All third parties we work with are required to keep your information secure and use it only for the intended purpose.

4. Cookies and Tracking Technologies

Cookies are small files placed on your device to help the site function and improve your experience. We use cookies to:

  • Keep our website secure and functional

  • Analyze traffic and user behavior

  • Customize your browsing experience

You can disable cookies in your browser settings at any time, though some site features may not function properly.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing emails (unsubscribe link provided in every email)

  • Withdraw consent for data processing where applicable

To exercise these rights, contact us at pinetopixel@gmail.com.

6. Data Retention

We retain your personal data only as long as necessary to:

  • Provide our services

  • Comply with legal, tax, or accounting requirements

  • Resolve disputes and enforce our agreements

When data is no longer needed, it will be securely deleted or anonymized.

7. Security

We use reasonable technical and organizational safeguards to protect your information against unauthorized access, alteration, or destruction. However, no online system is 100% secure, and we cannot guarantee absolute protection.

8. Links to Other Websites

Our website and emails may contain links to external websites (e.g., social media platforms or clients’ sites). We are not responsible for the privacy practices or content of these third-party websites. Please review their privacy policies before providing any personal information.

9. Children's Privacy

Pine to Pixel does not knowingly collect personal information from children under 13 years old. If we learn that a child’s personal data has been collected without parental consent, we will delete it promptly.

10. International Data Transfers

If you are accessing our website from outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a new “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Pine to Pixel
📧 pinetopixel@gmail.com
🌐 www.pinetopixel.com

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